Terms of service

Terms of Service – House of Hayaa

Welcome to House of Hayaa! By shopping with us or using our website, you agree to the following Terms of Service. Please read them carefully.

1. General

House of Hayaa (“we”, “our”, “us”) is a UK‑based small business. By accessing or purchasing from our website, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use our site.

2. Products

We aim to display our hijabs and accessories as accurately as possible, but colours may vary by device/screen. Product descriptions and prices may change at any time. We may limit or stop the sale of items at our discretion.

3. Orders

Placing an order is an offer to buy. We accept your order when payment is processed and we send confirmation. Please check your order carefully before checkout. Orders are subject to our Refund Policy [insert link].

4. Prices & Payment

Prices are in GBP (£) and may change without notice. Shipping costs (if any) are shown at checkout. You agree to provide accurate billing/shipping details and to use a valid payment method you’re authorised to use.

5. Shipping & Delivery

We deliver via Royal Mail within the UK. Free UK delivery is included with all orders. Next‑day delivery may be available at an additional cost. Delivery times are estimates; we can’t be responsible for courier delays once dispatched.

6. Returns

See our Refund Policy [insert link] for full details. Items must meet the stated return conditions to be eligible for a refund. We do not currently offer exchanges.

7. Use of Our Website

You agree not to misuse our site, attempt to interfere with security, or copy our images, content, or branding without permission.

8. Liability

House of Hayaa is not liable for indirect or incidental damages arising from use of our site or products. Nothing in these Terms affects your statutory rights under UK law.